Payment can be made as follows:
Shipments will be made through the following courier companies: Seur, TNT and UPS depending on availability and destination.
Los plazos de entrega oscilarán entre 2 y 5 días hábiles en toda Europa.
Delivery times range from 2 to 5 working days across Europe. Mediterranean Spirit will endeavour to respect this deadline. Mediterranean Spirit will inform the customer when the package is sent, by e-mail to the e-mail address provided by the customer. It is the customer’s responsibility to check the adequacy of the products delivered with respect to the order placed. Any complaint regarding the nature or specifications of the products must be made no later than 72 hours after delivery. Saturdays, Sundays and holidays there will be no delivery service and are counted as non-working days. In case of damage suffered during transport (damage to packaging) we recommend that the package is photographed unopened and these photos are sent to email@example.com so that we can make the relevant claims to the courier company. In the event that the contents of the order are damaged, the customer may choose between a 100% refund of the order or reshipment of the products again at no cost.
If you are not satisfied with your purchase you can return it within 15 calendar days from the day you receive the products. To do so, we only ask you to notify us in writing by e-mail to firstname.lastname@example.org indicating the order number.
We will only accept returns of unopened products with the packaging in perfect condition.